Get in touch
Have a question, need assistance, or just want to share your love for sushi? We’re here to help! Contact us for enquiries, feedback, or special requests – we’d love to hear from you and make your experience even better.
Whether it’s about our menu, locations, or live sushi kitchens, we’re always happy to assist!
FAQ
All our nutritional menu can be found on our menu both within are stores and on our website and app.
Yes, we do. We work with the best fish suppliers whose fish farms and processes are accredited by the Aquaculture Stewardship Council (ASC). In fact, every step in our supply chain for our Scottish salmon is ASC accredited.
Yes. After we’ve cooked our rice in our rice cooker, we wait 25 minutes to check the pH level is between 3.5 – 4.1.
No, our rice does not contain any allergens.
Our rice is under the 20 mg/kg of gluten requirement, but we don’t claim it to be gluten free even though it is under the limits as set out by the EU because it does contain a small amount of gluten.
Yes, we use a small amount of rice powder in all our rice.
Our food is made fresh to order, and we wish our fresh sushi can be eaten as soon after we serve it to our customers as possible. We would recommend eating our sushi within one hour of purchase.
Our menu in store, online and on our app makes it clear which of our menu items are suitable for vegetarians and vegans.